1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Order details

  • Messages sent via contact forms

1.2 Automatically Collected Information

When you browse the Site, we automatically collect:

  • IP address

  • Browser type & version

  • Device information

  • Pages viewed & time spent on the website

  • Referring URLs

  • Cookies and similar tracking technologies

1.3 Payment Information

Payments are processed securely through third-party providers (e.g., PayPal, Stripe).
We do not store or access your credit/debit card details.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Send transactional emails (order confirmations, shipping updates)

  • Improve our website, services, and user experience

  • Detect and prevent fraud

  • Send marketing emails (only if you have explicitly opted in)

3. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

  • Contractual necessity: to fulfil your order

  • Legitimate interest: to improve website performance & prevent fraud

  • Consent: for newsletters and marketing communications

  • Legal obligation: for tax and accounting purposes

4. Sharing Your Information

We may share your information with:

  • Service providers (shipping companies, payment gateways, email services)

  • Analytics tools (e.g., Google Analytics)

  • Legal authorities (only if required by law)

We do not sell your personal information to third parties.

5. Cookies

Cookies help us provide a better browsing experience.
We use cookies for:

  • Site functionality

  • Analytics & performance

  • Remembering cart items

  • Personalizing content

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your information only for as long as necessary to:

  • Complete your transactions

  • Meet legal and accounting obligations

  • Resolve disputes

Order data is typically kept for 6 years (tax compliance).

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent (for marketing use)

  • Request data portability

  • Object to processing

To exercise any rights, contact us at: info@theuniformlab.gr

8. Security

We take reasonable technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or destruction

  • Misuse or alteration

However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal data.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 16 years old.
If you believe a minor has provided information, contact us to request removal.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 info@theuniformlab.gr

📍 El. Venizelou 10, Tavros 177 78, Greece

 

“No more boring uniforms.”
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